What is Salesforce

Salesforce is the world’s #1 customer relationship management (CRM) platform to help your marketing, sales, commerce, service and IT teams work as one from anywhere
— so you can keep your customers happy everywhere.


Salesforce unites your marketing, sales, commerce, service, and IT teams from anywhere with Customer 360 — one integrated CRM platform that powers our entire suite of connected apps. With Customer 360, you can focus your employees on what’s important right now: stabilizing your business, reopening, and getting back to delivering exceptional customer experiences.

What is Salesforce used for?

  • Engage customers with relevant, empathetic digital marketing from anywhere.
  • Quickly launch and scale eCommerce built around your customer — from anywhere
  • Provide great customer service from anywhere.
  • Go digital fast and empower your teams to work from anywhere.

Small Business CRM from Salesforce

Small and Medium Enterprises (SMEs) majorly depend on sales teams to capture the market or retain the existing customers with better proposals. If the sales team is not able to deliver the needs despite their hard work, it would be due to the unavailability of tools to have an easy, organized, workflow approval. Salesforce Small Business CRM can help you grow faster by giving you the tools to fill the sales pipeline through smarter marketing, improved sales productivity and efficiency, and retention capabilities. Salesforce customers report 27% increase in leads, 25% more closed deals, and 36% higher customer satisfaction. You can do it too. Salesforce can help your business streamline and automate processes, so everyone is working more efficiently and consistently. Marketing can use segmentation and email nurturing to attract more prospects and warm them up for sales. Once you have closed those deals, Salesforce Small Business CRM gives your service agents more opportunities to add value and sell more services to your customers. Contact Sai Strategics to see how a small business CRM can fuel your growth.